This Cookie Policy explains how PsychSuite uses cookies and similar tracking technologies on our marketing website and clinical software platform.
1. What Cookies Are
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently and provide valuable information to site owners.
2. Why We Use Them
We use cookies to ensure the secure operation of our clinical platform (like keeping you logged in), to understand how visitors interact with our marketing site, and to continuously improve our user experience.
3. Categories We Use
Strictly Necessary Cookies
These cookies are essential for the website and application to function properly. They enable core features such as security, network management, and account authentication. You cannot opt out of these cookies.
Preference Cookies
These cookies allow our platform to remember choices you make (such as your language or region preference) and provide enhanced, more personalized features.
Analytics Cookies
These collect aggregated, anonymous information about how visitors use our marketing website—for instance, which pages are visited most often. This helps us improve the site's performance.
Marketing Cookies
Used exclusively on our public-facing marketing pages, these cookies track visitors across websites to display relevant advertisements. No marketing cookies are ever deployed within the clinical platform.
4. Clinical vs. Marketing Environments
We maintain a rigorous firewall between our marketing website and our clinical SaaS platform. No Protected Health Information (PHI) is ever accessed by, shared with, or utilized for marketing, advertising, or analytics retargeting cookies. Tracking technologies inside the clinical app are strictly limited to necessary functional and security auditing purposes.
5. Third-Party Cookies
In some special cases, we also use cookies provided by trusted third parties. For example, we use Google Analytics on our public website to help us understand how you use the site and ways we can improve your experience. These third parties may track things such as how long you spend on the site and the pages you visit.
6. Managing Your Preferences
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your preferences through our cookie consent banner upon your first visit, or by modifying your browser controls.
- Browser Settings: You can set or amend your web browser controls to accept or refuse cookies. Instructions vary depending on the browser (e.g., Chrome, Safari, Firefox, Edge).
- Do Not Track: We respect Global Privacy Control (GPC) signals and standard Do Not Track (DNT) browser requests for our marketing website.
7. Changes to this Policy
We may update this Cookie Policy occasionally to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed.
8. Contact Information
If you have any questions about our use of cookies or other technologies, please review our full Privacy Policy or contact us at support@psychsuite.com.